TOTAL QUALITY MANAGEMENT

MechMinds > TOTAL QUALITY MANAGEMENT

Steps for implement TQM:

Total Quality Management
  • Commitment from Top Management
  •  Create a TQM Culture
  •  Customer Focus
  • Employee Involvement
  • Process Management
  • Continuous Improvement
  • Supplier Quality Management
  • Use of Quality Tools and Techniques
  • Measurement and Feedback
  • Benchmarking
  • Documentation and Standardization
  • Customer and Employee Feedback
  • Sustainability and Review

Introduction:

Total Quality Management (TQM) is a comprehensive approach to improving the quality of products and services through continuous improvement and a focus on customer satisfaction. Implementing TQM involves several steps and requires a commitment from all levels of an organization

Benefits of TQM:

  • Improve product and service quality
  • Increased customer satisfaction and loyalty
  • Enhanced operational efficiency and productivity
  • Reduced costs due to fewer defects and rework
  • Greater employee satisfaction and engagement
  • Improved market competitiveness

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